Live Chat Support in Shared Hosting
In addition to the telephone and ticket support, we supply live chat support as well. You are able to get in touch with us every single day, including weekends and holidays, and we can give you more info about the Linux shared hosting service that we supply if you are not among our customers yet, or about general and billing questions when you already have a user profile. Though for solely technical issues you need to open a ticket to our technical support team, since such matters require more time to be dealt with, you may still get in touch with us on the live chat for some tech details. For instance, we are able to help you set up an e-mail address in your e-mail client or troubleshoot various problems, saving you considerable amount of time. Even when our phone lines are already off for the day, you'll be able to talk to a live person.
Live Chat Support in Semi-dedicated Servers
We offer live chat support as part of our services, so that whenever you have any questions regarding our semi-dedicated servers, you are able to get in touch with our customer care team at any time regardless if you have already purchased an account or not. Generally, the chat service is intended for pre-sales, billing and basic questions and troubles, still we are able to assist you with a lot of tech questions as well. We will help you select the right plan for your sites in case you don't have an account yet, we can reply all the billing questions or issues you could have or we can help you with setting up your new e-mail address on your personal computer or smart phone - all the aforementioned will be done promptly since our live chat service is available all day long, each and every day. Any time you need assistance, you'll be able to talk with an agent and save time and effort.