In spite of the fact that the hosting service supplied by the different companies is relatively the same, every provider has got their own platform with its own tweaks and different ways to accomplish given procedures. In this case, a vast knowledge base would be pretty useful both for persons with no past experience and for technically trained users who will sooner or later learn how certain tasks are executed, but will lose some time in the meantime. The aim of such a knowledge base is to help make the service quick and easy to use, saving users loads of time and energy. The end result is more pleased customers, as they can swiftly find the info they are searching for, and considerably less work for the client support team representatives, because typically the vast majority of the inquiries and issues that clients have got are already outlined in the knowledge base. On the condition that the articles themselves are properly written and cover more things, you will be able to find out more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Shared Hosting

If you get a shared hosting account from our company, you’ll be provided with access to our thorough online documentation where you will see info about more or less everything associated with our web hosting packages. The topics cover anything from how to create an e-mail account on your feature phone, to how to do various things using an .htaccess file. The articles themselves are written in an easy-to-comprehend way and include step-by-step instructions on how to do a particular operation inside your Hepsia hosting Control Panel. You can also find info that is not directly connected to Hepsia, for instance one that concerns Internet applications on your desktop PC. The complete archive of articles will be located in the Help section of the Control Panel, but those that are relevant to a specific Control Panel section can be accessed on the spot. Since we’ve covered as many topics as possible, you will be able to learn virtually everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers offer an elaborate online article archive where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We have prepared it based on the feedback that we have acquired from our clients through the years and, as a result, our articles cover particular issues that you might face and offer the best means of resolving them, for instance getting an HTTP 500 error message or being unable to send e-mails from your PC even though you have the correct SMTP settings. The articles are available in every single section of the Control Panel and you can examine them whenever you need. They can help you broaden your knowledge not only about our services, but also about the hosting field in general, as they include thorough instructions and general information such as what file permissions or cron jobs are.