1 hour ticket response
Timely assistance is our key duty and that is why we’ve got a team of expert support engineers who will be happy to provide a prompt reply to any question that you may have. Just open your client support ticket from the Control Panel and we’ll respond within 1 hour in the worst case scenario. In fact, we strive hard and aim for a 20–minute ticket response time.
A First–Rate Client Care Service
We’ve got a team of web hosting support technicians who are ready to reply to all your requests anytime you require help. Most of our technical support team representatives have lots of years of experience in the Linux shared hosting service industry, which suggests that you can constantly depend on prompt and in–depth answers to your questions.
An Easy–to–Navigate Help Center
In the Control Panel you can find an easy–to–navigate Help section where you can find quick tips on how to use our web hosting services. You can find the answers to your inquiries in our F.A.Q. repository, find more information in the web hosting account management articles or check out our instructional video tutorials.