Customer Support Channels
A 1–hour Response Guarantee
Supplying outstanding support in good time is our high priority, so that we support each Linux shared hosting service plan with a one hour ticket answer guarantee. When you present a ticket or post an e–mail, our user tech support crew will try all they could do to generate the most appropriate remedy for your problem and to give you help quickly.
A Top–quality Support Service
Our help support service is supplied by a group of competent employees that are ready to answer to your questions immediately. It is easy to get hold of the tech support crew by opening a tech support ticket from your Control Panel or by sending us an email message. On working days, you may also call us on the phone or make use of the online chatting option.
An Intuitive Help Section
If you want help while working on your site within the Control Panel, you could always click the Help key and see your query in the list of articles that will came up. We have also turned much of the posts into educational videos. The list of video lessons will load if you pick the Videos key present on the top right.