Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Control Panel you will find a comprehensive Help Center section featuring multiple educational articles and regularly asked questions. They are answered by our support team of proficient technicians. Simply fill in your question and our intelligent system will give you the best possible answer.

  • Top quality support service
  • Instructional Video Clips

  • For those of you who wish to learn how to handle a commonly experienced issue by watching a tutorial video clip, we have added a selection of video tutorials to our Control Panel. All the video tutorials are very short and easy to grasp. They offer visual demonstrations of different website administration activities.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer support service with a sixty–minute support ticket response time guarantee. Our team of seasoned customer service technicians will be at your disposal to answer all the enquiries that you might possibly have. During off–peak periods, a reply will be supplied in even less than twenty minutes.