One of the common reasons to get a hosting server of your own is the fact you'll have comprehensive control over the software environment and you may install anything you need. This will allow you to run apps that require specific software in order to be present on the server, which isn't possible with a shared Internet hosting server where you can install software just within the account, but not on a root level. In case you aren't very familiar with this sort of matters, nevertheless, you may face problems because managing a server of your own differs from managing a conventional shared web hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, thus our admins will be able to deal with various tasks which should be done or can resolve various issues that you might come across.

Installation and Troubleshooting in VPS Hosting

The upgrade can be acquired for any one of the virtual private server packages regardless of the OS and CP which you have selected or the task that you need to be performed as our administrators will help you with anything associated with the software on the machine. This includes, but isn't limited to, installing third-party software, setting up hosting server options, troubleshooting scripts if they don't work efficiently, etcetera. The upgrade features 60 minutes of work and if a certain task requires less time, the remaining minutes shall be available for the future and will be listed inside the virtual private server billing Control Panel. You may use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which supplies half an hour of custom work on your hosting server. That way, you'll be able to work on your websites without having to worry that you will not be able to use some application or losing time on technical issues.

Installation and Troubleshooting in Dedicated Web Hosting

The upgrade is available with all our dedicated hosting services and provided you add it, our experienced administrators shall be able to help you with anything on your hosting server. This includes installing any third-party software that you might want to use on the web server and troubleshooting any script which performs inadequately or does not run at all. Our upgrade features sixty minutes of work and if a specific task is not very time-consuming, we'll add the remaining time to your account. You shall be able to see how many minutes are left inside your billing Control Panel and use them whenever you need support again. The Installation & Troubleshooting upgrade can be purchased at any time, so if you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need support afterwards, you can add it from the server billing area. Thirty minutes of custom work are provided with our Managed Services pack also, but if you require more work to be carried out on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps will be installed and set up in the very best possible way.