In case you’ve never signed up for a hosting account or you’re changing companies and the new one deploys an account management dashboard that you haven’t seen so far, you may become puzzled about how to do a given operation in your account or on your computer. This is the reason why, some companies have prepared a knowledge base, which covers the most frequent questions and problems connected with the specific platform they use, instead of adding only some general details. This kind of knowledge base will allow you to find the necessary info swiftly and easily, so you won’t need to devote loads of time and energy to issues that may require something as elementary as hitting a button or checking off a checkbox. Thus, not only can you get things done, but you can also acquaint yourself with loads of new and helpful things, both about the way you can administer your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you have purchased your very first cloud website hosting plan through our company or have transferred your site over to us, you’ll become used to our services and our in-house created Hepsia hosting Control Panel in no time thanks to the fact that we have prepared a detailed online knowledge base where you can find all the information that you’ll ever need – both general info about the service as a whole and more specific info about the different features that you can use and the complications that you may stumble upon. The articles themselves are available in 2 locations. The complete article collection can be accessed via the Control Panel’s Help section. You can find articles that are dedicated to the different functions in each Control Panel section too. You can find out how to do virtually everything, from enabling an .htaccess config file to managing a mailing list, and all the articles include exhaustive guidelines, so you will never get baffled due to an unclear text. Surely, in case you stumble upon a more specific obstacle and you are unable to find a solution in our knowledge base, you can get in touch with our tech support staff representatives 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled an in-depth knowledge base for all our present and future clients, so in case you order a semi-dedicated server account from us, you’ll be able to find any information that you need at any moment. We’ve got multiple informative help articles, which will help you understand better what is going on in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are simply two examples. Our elaborate guides will help you do anything you need – extract files from an archive, import a database, redirect a domain, and so on. Plus, we’ve also got troubleshooting instructions, which will enable you to discover what precipitates a given problem and the potential solutions for it. If you’re not able to send e-mails or your domain name opens a 500 Internal Server Error message, for example, you can resort to our knowledge base and repair the issue in no time. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.