+1-855-211-0932 (ID:262384)
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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A pop-up menu will show up. It comprises detailed info about all the operations that you can perform on that particular page. Each context menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide library of tutorial videos illustrating how to use our hosting Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you need, take a look at our extensive Frequently Asked Questions section, which comprises questions asked by actual persons and provides real solutions. We regulary "revamp" our FAQ database with new entries so as to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, we have a excellent team of tech support engineers available 24-7 and ready to help you with any query. Each support ticket you open will be responded to in less than sixty minutes (the average trouble ticket response time being approximately twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 262384

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com